ISSN 2409-7616

Golyanova A.S., Davydova Yu.A.


UDC 37.04:053


Golyanova A.S.1 (Moscow, Russian Federation) –, Davydova Yu.A.1 (Moscow, Russian Federation) –

1Plekhanov Russian University of Economics

Abstract. This paper analyzes the process of mastering information technologies by representatives of the older generation. Barriers that hinder the formation of digital literacy in older people are also being investigated. The novelty of the study lies in the consideration of ways of obtaining information by people in the “silver age” and their socialization in the information world. The results of the study conducted as part of the work show that the effectiveness of mastering new information technologies largely depends on the interests and needs of the older generation, as well as their positive focus on results. Data analysis revealed that the older generation actively uses the Internet, not being afraid of difficulties, and also follows the trends in the development of technologies on the Internet and is ready to use them. It was revealed that the main reason for the appearance of pages on social networks and registration in messengers is the desire to keep in touch with relatives and friends, as well as to exchange small amounts of information for work purposes. It is also important to note that the level of use of information technology on the Internet for the older age group is quite high. At the same time, the general level of knowledge of the functionality of the Office 365 Windows programs installed on most computers remains average, which demonstrates the need to train the older generation in the above programs. In case of a lack of skills, as a rule, older people turn to colleagues or the younger generation. The authors conclude that the older generation is trying to “keep up” with new information technologies, but often lack knowledge and are looking for opportunities to replenish it.

Keywords: information technologies, adaptation of representatives of the older generation, assistance to representatives of the older generation.


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For citation: Golyanova A.S., Davydova Yu.A. Formation of digital literacy among older people. CITISE, 2023, no. 3, pp. 127-138. DOI: